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Refund & Cancellation Policy

This Refund & Cancellation Policy outlines the terms under which refunds, reversals, or cancellations may be processed for services offered by PAYYCHECK SOLUTIONS LLP.


1. General Policy

Once a transaction is processed, it may not be reversible. Refunds are subject to:

  • Nature of the service.
  • Transaction status.
  • Partner and bank policies.
  • Applicable regulatory guidelines.

2. Non-Refundable Transactions

The following transactions are generally non-refundable:

  • AEPS Cash Withdrawals
  • Micro ATM (mATM) Transactions
  • Successful Bill Payments
  • Credit Card Bill Payments
  • POS Transactions
  • Completed Digital Payments

3. Failed or Pending Transactions

  • Eligible amounts may be reversed automatically.
  • Processing timelines depend on banks and partners.
  • PAYYCHECK SOLUTIONS is not responsible for delays caused by external banking or payment systems.

4. Duplicate or Incorrect Transactions

  • Must be reported immediately.
  • All requests will be verified before processing.
  • User-entered errors may not qualify for a refund.

5. Travel Services & Holiday Packages

  • Subject to the service provider's cancellation policy.
  • Cancellation charges may apply.
  • Refund timelines vary by provider.

6. E-Commerce Services

  • Refunds depend on the seller's return policy.
  • Product condition and eligibility.
  • Platform-specific terms and conditions.

7. Service Charges & Fees

Convenience fees, taxes, and service charges are generally non-refundable. Only the original transaction amount may be considered for refund, subject to approval.


8. Refund Processing Timelines

  • Processed according to bank and partner settlement cycles.
  • May require several working days.
  • External banking delays are beyond the control of PAYYCHECK SOLUTIONS

9. How to Request a Refund

Please provide the following details:

  • Transaction ID or Reference Number
  • Date of Transaction
  • Transaction Amount
  • Description of the Issue

10. Policy Changes

PAYYCHECK SOLUTIONS reserves the right to modify this Refund & Cancellation Policy at any time. Continued use of our services constitutes acceptance of the updated policy.


11. Contact Us

Email: admin@paychecksol.online

Phone: +91 9967731133


12. Acceptance

By accessing or using our services, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.